Díky téměř 150 let zkušeností ukazujeme, jak měnit a zlepšovat život každý den. Dnes i pro další generace. Prostřednictvím našich inovativních a udržitelných značek a technologií, v našich týmech po celém světě. Společnost Henkel je světovým lídrem na průmyslových i spotřebitelských trzích: Do našeho bohatého portfolia patří oblíbené vlasové produkty, prací a čistící prostředky, aviváže, ale i lepidla, tmely a funkční povrchové nátěry.
Order to Cash Accountant (North America)
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About this Position
In the role of Order to Cash Accountant for North America, you will play a vital part in ensuring the financial health of our operations by managing day-to-day collection activities and resolving customer account inquiries. This position is essential for maintaining strong relationships with our Sales and Customer Service teams, as you facilitate effective communication and timely follow-up on overdue accounts. You’ll be joining a dynamic team that values collaboration and support. This role presents unique challenges, such as navigating customer payment behaviors and facilitating swift resolutions, providing an invaluable opportunity to enhance your problem-solving and analytical skills while making a significant impact on our organization’s financial performance. Join us in creating a seamless order-to-cash process that supports our mission and drives success!
What you´ll do
- Ensures day-to-day collection activities are completed, including customer account reconciliation, query resolution, and effective communication with Sales and Customer Service teams to drive timely issue resolution and payment collection
- Reports overdue positions and collection risks for the assigned portfolio to North America Key Accounts Managers, providing timely analysis and actionable recommendations to support decision-making
- Supports the Team Leader in managing day-to-day operational activities, including reporting, stakeholder communications, escalation management, and continuous process improvement initiatives
- Leverages digital tools, automation, and AI-powered solutions, including Microsoft Copilot, to improve productivity, streamline reporting, enhance data analysis, and support operational excellence
- Actively participates in digital upskilling initiatives and identifies opportunities to optimize processes through technology, automation, and best practices in Finance operations
What makes you a good fit
- Bachelor's degree in Accountancy, Business, or any relevant field
- Preferably with at least one (1) year of experience in Finance and Accounting or related processes
- Highly proficient in MS Office applications; Knowledge in SAP/Macro/SAP scripting knowledge is an advantage
- Digital savvy with the ability to adapt to new technologies, automation tools, and AI-powered solutions, including Microsoft Copilot
- Demonstrates a growth mindset and commitment to continuous upskilling, particularly in digital, automation, and AI-related capabilities
- Detail-oriented with excellent negotiation, communication, and stakeholder management skills
- Amenable to work on a night shift schedule (9:00 PM to 6:00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26099678
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
O společnosti Henkel
Často kladené dotazy
Mám zájem o několik pracovních příležitostí? Mohu se ucházet o více pozic najednou?
Ano – jednoduše vyplňte svůj profil v našem online systému. Jakmile bude váš profil připravený, můžete se ucházet o více pozic najednou.
Pracovní nabídka je napsaná v angličtině – měl/a bych žádost napsat také v angličtině?
Ano, prosím. Vzhledem k tomu, že Henkel je mezinárodní společností, budete pracovat s kolegy z celého světa a angličtina je náš oficiální firemní jazyk. Obecně platí: žádost píšeme stejným jazykem, kterým je psaná pracovní nabídka.
Dostanu během zpracovávání žádosti nějakou zpětnou vazbu?
Každá pozice, která je v rámci společnosti Henkel otevřená, je jedinečná. Najít vhodného kandidáta je důležité pro obě strany – jak pro Henkel, tak pro daného kandidáta. Chceme se ujistit, že kandidát i společnost jsou pro sebe navzájem vhodnou volbou. Kandidátům poskytujeme zpětnou vazbu po dobu celého procesu.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Koho mám kontaktovat, pokud mám otázky týkající se mé žádosti?
Členové našeho náborového týmu vám ochotně zodpoví veškeré otázky související s vaší žádostí. Zde je můžete kontaktovat.